Advertising Terms

Effective 8 October 2026 · Version 1.0

The terms for businesses that buy ads on Indo Mail through Indo Ads, Ad Manager, Local Services Ads and the Marketing Platform. They add to the Terms of Service and the Advertising Platform policy.

1. What these terms cover

Ads are paid promotional campaigns that run on Indo Mail pages and apps. You create and manage campaigns in Indo Ads and Ad Manager. These terms apply to every campaign, together with the Advertising Platform policy, How Ads Work and the Political Ads policy.

2. How we protect users

Ads are never chosen by reading mail, attachments, files or contacts.
No third-party ad or tracking script runs in Indo Mail. Ads are served from Indo Mail's own servers and marked "Ad".
Advertisers see only combined results such as views, clicks and region, never who a person is.
No ads appear on sign-in, security and payment pages, or in accounts of children.

3. Your responsibilities

Your ads, landing pages and offers must be true, lawful in every place they are shown and fit the Advertising Platform policy.
You must hold the rights to every word, picture, logo and video you use.
You must follow the Consumer Protection Act, 2019, the ASCI Code and the rules for your industry, and show any licence number the law requires.

4. Review and removal

Every ad is reviewed before it runs. We may refuse, pause or remove an ad at any time if it breaks these terms, if a user complaint shows a problem, or if the law requires. We tell you why, and you can appeal to appeal@indoemail.in.

5. Prices and billing

You set a budget and pay for results as shown in Ad Manager, plus 18% GST. Charges are worked out from our own measured clicks or views. Unused prepaid budget is refunded on request when you close your advertising account.

6. Promotions, referral programmes and offers

From time to time we may offer promotions, referral programmes, free credit or other offers for Indo Mail or Indo Ads. Each offer may have its own conditions, which we tell you with the offer. By taking part you agree to those conditions as well as these terms. We may end an offer early if it is misused.

7. Local laws

You may not use Indo Mail, Indo Ads or any of our services in a place where that use, or the product you advertise, is against the law. You are responsible for checking the rules of every place your ads are shown.

8. Limits and contact

We do not promise a number of views, clicks or sales. Our liability is limited as set out in the Terms of Service. Advertising questions: business@indoemail.in · Sales: sales@indoemail.in.