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Indo Cloud: privacy and terms
Indo Cloud is part of Indo Mail, run by INDO CHATS PRIVATE LIMITED. It is for storage and plans. This page explains, for Indo Cloud only, what it keeps and the extra rules that apply. It adds to our Privacy Policy and Terms of Service.
Privacy notice
What Indo Cloud keeps
- Your plan, how much storage each app uses, storage requests and payment records.
Who can see it
- You. Payment records are also seen by our accounts team.
- Indo Mail staff do not look at your content, except when you ask us for help, to stop abuse, or when the law requires it.
How long it is kept
- Invoices and payment records are kept for 8 years, as tax law requires.
- If you close your Indo Mail account, everything this app keeps is deleted 30 days later (a grace period in case the closure was a mistake or a hacker). Copies in our backups are overwritten within 35 days after that.
- Some records are kept longer only where the law says so, for example invoices (8 years) and sign-in records (1 year). See the Data Retention Policy.
Your choices
- See what uses storage and free up space at any time.
- All of Indo Cloud's settings are in one place: Indo Cloud settings.
Where it is kept
- Your data is kept on Indo Mail servers in India. We do not sell it, and we do not use it for advertising.
Questions
Write to our Grievance Officer at grievance@indoemail.in. You can also ask to see, correct or delete your data, as the Digital Personal Data Protection Act, 2023 allows.
Additional terms
These terms apply when you use Indo Cloud. They add to the Indo Mail Terms of Service. If the two differ, these terms apply to Indo Cloud.
- Paid plans renew as shown at checkout. If your storage is full, new mail and uploads may stop until you free up space or change plan.
- We keep improving Indo Cloud and may add, change or remove features. If a change takes away something important, we will tell you in advance where we can.