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Indo HexAI: privacy and terms
Indo HexAI is part of Indo Mail, run by INDO CHATS PRIVATE LIMITED. It is for the AI assistant. This page explains, for Indo HexAI only, what it keeps and the extra rules that apply. It adds to our Privacy Policy and Terms of Service.
Privacy notice
What Indo HexAI keeps
- Your HexAI chats, the files you add to them, and saved prompts.
- How many requests you made each day, for the daily limit.
Who can see it
- You.
- Indo Mail staff do not look at your content, except when you ask us for help, to stop abuse, or when the law requires it.
How long it is kept
- Chats stay until you delete them.
- If you close your Indo Mail account, everything this app keeps is deleted 30 days later (a grace period in case the closure was a mistake or a hacker). Copies in our backups are overwritten within 35 days after that.
- Some records are kept longer only where the law says so, for example invoices (8 years) and sign-in records (1 year). See the Data Retention Policy.
Your choices
- Delete a chat at any time. Turn HexAI writing help on or off in Settings.
- All of Indo HexAI's settings are in one place: Indo HexAI settings.
Where it is kept
- Your data is kept on Indo Mail servers in India. We do not sell it, and we do not use it for advertising.
- When you ask HexAI for help here, the text needed for that one request is sent to the AI model run for Indo Mail in Mumbai, India. It is not kept by the model and is not used to train AI models.
Questions
Write to our Grievance Officer at grievance@indoemail.in. You can also ask to see, correct or delete your data, as the Digital Personal Data Protection Act, 2023 allows.
Additional terms
These terms apply when you use Indo HexAI. They add to the Indo Mail Terms of Service. If the two differ, these terms apply to Indo HexAI.
- HexAI can make mistakes. Check important answers. Do not use it to make content that breaks the law or our AI Policy.
- We keep improving Indo HexAI and may add, change or remove features. If a change takes away something important, we will tell you in advance where we can.