Policies & help › Each Indo app
Indo Player: privacy and terms
Indo Player is part of Indo Mail, run by INDO CHATS PRIVATE LIMITED. It is for video and music with subtitles and playlists. This page explains, for Indo Player only, what it keeps and the extra rules that apply. It adds to our Privacy Policy and Terms of Service.
Privacy notice
What Indo Player keeps
- Nothing of the video or music you play from your device: it plays in your browser.
- If you ask for subtitles to be made or translated, the sound is sent to our servers for that job, and how many minutes you used is counted.
Who can see it
- You.
- Indo Mail staff do not look at your content, except when you ask us for help, to stop abuse, or when the law requires it.
How long it is kept
- Subtitle jobs and usage counts are kept with your account.
- If you close your Indo Mail account, everything this app keeps is deleted 30 days later (a grace period in case the closure was a mistake or a hacker). Copies in our backups are overwritten within 35 days after that.
- Some records are kept longer only where the law says so, for example invoices (8 years) and sign-in records (1 year). See the Data Retention Policy.
Your choices
- Show or hide lock-screen play controls (Settings › Indo Player).
- Cast to a TV. The TV gets the address of the file for as long as it plays; nothing is kept by us.
- All of Indo Player's settings are in one place: Indo Player settings.
Where it is kept
- Your data is kept on Indo Mail servers in India. We do not sell it, and we do not use it for advertising.
Questions
Write to our Grievance Officer at grievance@indoemail.in. You can also ask to see, correct or delete your data, as the Digital Personal Data Protection Act, 2023 allows.
Additional terms
These terms apply when you use Indo Player. They add to the Indo Mail Terms of Service. If the two differ, these terms apply to Indo Player.
- Only play and caption media you have the right to use.
- We keep improving Indo Player and may add, change or remove features. If a change takes away something important, we will tell you in advance where we can.