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Indo Travel: privacy and terms
Indo Travel is part of Indo Mail, run by INDO CHATS PRIVATE LIMITED. It is for trips from your bookings. This page explains, for Indo Travel only, what it keeps and the extra rules that apply. It adds to our Privacy Policy and Terms of Service.
Privacy notice
What Indo Travel keeps
- Your trips and the plans in them (flights, hotels, trains and other bookings). Indo Travel can find bookings in the emails already in your mailbox and suggest them; a trip is saved when you add it.
Who can see it
- You.
- Indo Mail staff do not look at your content, except when you ask us for help, to stop abuse, or when the law requires it.
How long it is kept
- Trips stay until you delete them.
- If you close your Indo Mail account, everything this app keeps is deleted 30 days later (a grace period in case the closure was a mistake or a hacker). Copies in our backups are overwritten within 35 days after that.
- Some records are kept longer only where the law says so, for example invoices (8 years) and sign-in records (1 year). See the Data Retention Policy.
Your choices
- Delete a trip, or a plan inside it, at any time.
- All of Indo Travel's settings are in one place: Indo Travel settings.
Where it is kept
- Your data is kept on Indo Mail servers in India. We do not sell it, and we do not use it for advertising.
Questions
Write to our Grievance Officer at grievance@indoemail.in. You can also ask to see, correct or delete your data, as the Digital Personal Data Protection Act, 2023 allows.
Additional terms
These terms apply when you use Indo Travel. They add to the Indo Mail Terms of Service. If the two differ, these terms apply to Indo Travel.
- Times and details come from the booking emails. Check with the airline, hotel or rail company before you travel.
- We keep improving Indo Travel and may add, change or remove features. If a change takes away something important, we will tell you in advance where we can.