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Supplier Code of Conduct
The standards we expect from every supplier, contractor and partner of INDO CHATS PRIVATE LIMITED, and how to report a concern.
1. Honesty
- No bribery or corruption of any kind, in line with the Prevention of Corruption Act, 1988.
- No fraud, money laundering or help with tax evasion.
- Declare any conflict of interest with our staff.
2. People
- No child labour and no forced or bonded labour.
- Pay at least the legal minimum wage, on time, and keep working hours within the law.
- No discrimination or harassment. Follow the Sexual Harassment of Women at Workplace Act, 2013 where it applies.
- Provide a safe and healthy workplace.
3. Data and security
- Protect personal data and confidential information.
- Report security problems at once to security@indoemail.in.
- Never ask our users for their passwords or sign-in codes.
4. Environment
Follow environmental laws, use energy and materials carefully, and dispose of electronic waste through authorised recyclers under the E-Waste (Management) Rules, 2022.
5. Sanctions and trade
Follow Indian and applicable international sanctions and export rules. Do not involve us in trade with sanctioned persons.
6. Reporting a concern
Write to legal@indoemail.in or to our Grievance Officer at grievance@indoemail.in. You can report in confidence. We do not allow anyone to be punished for raising a concern in good faith.
7. Checks
We may ask suppliers to confirm they follow this Code, and we may end the relationship if a serious breach is not put right.